Cafe Direct (Kopi) reviews

The World's Best Gourmet Subscription Coffee Club - Kopi! Every month Kopi's coffee experts discover a different, rare and premium coffee from around the world, freshly roast it, create a lovely tasting booklet, and send it through your letterbox.

Taste a new coffee every month


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The World’s Best Gourmet Subscription Coffee Club – Kopi! Every month Kopi’s coffee experts discover a different, rare and premium coffee from around the world, freshly roast it, create a lovely tasting booklet, and send it through your letterbox.

  • Overall User Rating

  • Rated 5 stars
    5 / 5 (1 )

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Verified Review - October 2018

Wonderful coffee but sour taste at end of subscription

By Dennis

I was given a year subscription as a birthday gift from my son and daughter. I was then offered a delightful array of superb coffees from around the world, with their own individual taste and flavour. I always anticipated when the next delivery was due, always on time, and enjoyed reading the written descriptions of location and how each coffee was grown. And then the coffees themselves……exquisite.

However, an error occurred as my address was altered for some reason at the HQ. I missed out on a couple of deliveries. But, this was corrected and I was soon back on track. Nevertheless, this ceased suddenly, so I phoned and a female member of staff sorted the problem, indicating I was due two more and she added another for good relations. However, I received just one and on enquiring another. female member of staff was both curt and adamant my subscription was finished. I suffer from severe depression and anxiety, bipolar and Parkinson’s and cannot become involved in heated discussion. So I left the matter a week or so past.

My wife has just this minute asked me if I would like to have another subscription as a Christmas present. I will pause for thought on this issue. Great coffee, wonderful information. Staff so kind and helpful until the final one.
I would appreciate comments please..


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Twitter: @Cafedirect

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