Switch Review

Switch is a new designer jewelry rental subscription service that allows members to rent jewelry, any piece of jewelry, for $29 per month

Designer Jewelry for $29/month

Switch is a new designer jewelry rental subscription service that allows members to rent jewelry, any piece of jewelry, for $29 per month. It is the first and only service that allows members to rent jewelry by brands like Hermes, Chanel, David Yurman, and more.

The introductory “Gold” plan let’s you rent one piece of jewelry for $29 per month. The intermediate “Platinum” plan gives you access to two pieces of jewelry at a time for $49. The highest “Black” plan gets you three pieces for $69/month. Regardless of your plan, you get access to every piece in the Switch collection.

In addition to the global luxury brands, Switch also carries some fine jewelry–we’re talking 18K gold and diamonds! They’ve been featured in WhoWhatWear, The Knot, and the LA Times, amongst others.

Shipping is always free, members can keep jewelry for as long as they want, and they can exchange their pieces as often as they please!

For the time being, Switch is only available in the US.

  • User Rating

  • Rated 1.5 stars
    1.5 / 5 (2 )
  • 30%
  • (2)

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Verified Review - April 2018

Do not sign up!

By Unhappy

I wouldn’t recommend this company to anyone. The customer service is horrible and I feel like the company is a joke to be honest.
I follow many bloggers hundreds of thousands of followers who at some point has tried to promote this company.
I plan on letting them know what has gone on and after ready some other things and investigating a little more, it seems that this is a regular problem…
I don’t think any known/big blogger will want to promote a company like this.

Verified Review - November 2017

Nice selection, but untrustworthy/disappointing customer service

By Rhiannon

I was so excited to try Switch – mostly to mix and match bracelets and see if there was a particular piece I loved enough to buy. I was first disappointed that they charge you once you sign up for membership – meaning, you begin paying for the “month” of rental even before they ship out the jewelry to you. So in my case, I had paid for “4 days of rental” even before I got any of my pieces.

Secondly, their customer service sounds like a really disgruntled, entitled teen. It’s now my second month of this service, and I have gone back and forth with their customer service because USPS has delayed the delivery. Instead of apologizing and trying to provide me information, they have not called USPS ONCE to see what was going on with my delivery. When I told them that I was upset because I have been paying for a week of “rental membership” with no rentals, they said they would ship out another 2 pieces to makeup for it. Those 2 pieces (4 days later) still have not shipped out. So I’m still without anything. They haven’t agreed to refund me. Overall I like the pieces they have, but jesus their operation is so cumbersome and annoying – and NOT customer-centric.

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